(Last updated: November 2019)

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://www.betterbeds.com.au website.

Your access to and use of this website is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the website.

By accessing or using the website you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the website.



If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your correct name, physical address, contact details and payment information. Any attempts to use false information, commit fraud or misuse our website and/or our payment gateways may result in orders being cancelled, your I.P Address being recorded and details provided to relevant authorities. We have a zero tolerance policy to fraud and misuse and take cyber security seriously.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Better Beds.

Better Beds has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Better Beds shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Incorrect Pricing

Although all care is taken to ensure product details are correct at all times, it is not always possible to make available all products without error. Better Beds reserves the right to cancel any order or make changes to listed prices if a genuine error relating to the listed price is identified. This also means that any orders cancelled for such reason with will be entitled to a full refund. A decision to cancel an order or make changes to correct errors are final. Better Beds operates within the legal parameters of all Australian consumer laws.

Errors in Product Descriptions

Better Beds make all reasonable efforts to ensure details, descriptions, images and specifications listed alongside all of our products truly represent the product on offer for the listed price. In most cases, details are provided by our suppliers and we trust that these are correct. In any instance where we identify errors, we will amend and correct any information as required. In the event that an error is identified after a customer has completed a purchase but has not yet had their order fulfilled, we reserve the right to cancel the order and issue a refund. If the customer has received their item, we may make the decision to refund, replace or compensate at our discretion with consultation with the customer for a fair and reasonable resolution.

Contact Us

If you have any questions about these Terms, please contact us.