Privacy Policy

Who we are

Our website address is: www.betterbeds.com.au | Trading as Better Beds | ABN: 46 723 990 867

What personal data we collect and why we collect it

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We only share data with direct suppliers for the sole purpose of completing your order. This also includes your name and delivery address to designated couriers for the sole purpose of delivery.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights do you have over your data?

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

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We are 100% committed to protecting your privacy 

Our site uses SSL Certificates which protects your data by encrypting information as it is transmitted and processed. The industry standard for e-commerce sites and online stores..

You can rest assured that our website has been 100% verified as secure and has earnt the trust of all major internet browsers.

It is necessary that we collect certain information about you in order to process your transaction and to tailor your visit to our website to be as relevant to you as possible. That information will only be shared with other parties that are directly involved in the fulfillment of your order. We do not send random marketing emails to personal email addresses (spam).

The information we hold may include:

  • Your name
  • Address
  • Phone number
  • Email address
  • Other information necessary for processing your order

This data will be held in accordance with our internal security policy.

We do NOT keep any Credit/debit card details. These are securely processed through an encrypted gateway to ensure our customers privacy. Please refer to the Privacy Policy for PayPal for further information on how your payments details are handled

We will never collect sensitive information about you without your agreement. You have a right to ask for a copy of the information which we are holding on you and we will provide this at your request. We will delete information or correct any inaccuracies as soon as you make the request.

We use cookies to assist us in tailoring your visit and shopping experience. You can disable cookies in your browser but some of our website functions may then be unavailable to you. Cookies are used to make your time spent on our site more enjoyable.

Data will only be released to third parties upon request where there is a legal requirement for us to do so.

We do not sell, rent or disclose any details about our customers to any other agency whatsoever.

If you have any questions, please feel free to contact us